For pre-paid orders that have not yet been shipped, your order will be cancelled within 24 hours of cancellation and reflect as per your bank guidelines which is usually within 7-10 business days. For all orders that have been delivered, we do not entertain Return requests unless the order qualifies as a damaged product. For any such requirements, you can connect with our customer care on 7738094200 or email us at info@discovergbs.com