Domestic Shipping:
Shipping Time:
Most orders arrive within 5-10 days of order being confirmed. We strive to dispatch all orders promptly, and you will receive an order confirmation SMS/Email, post which keep a watch out for a SMS/Email notification that you will receive from us, once your order is shipped.
Free Shipping
We provide free shipping on all orders.
Payment Options:
Beauty Secrets accepts most international credit cards, providing you with convenient and secure payment options for your purchases.
Order Tracking:
You will receive an order confirmation email with tracking information once your order has been shipped. This will allow you to monitor the progress of your package's journey.
Cancelling an Order:
If you wish to cancel an order, please do so within 24 hours of placing the order. To cancel, visit the "My Account" section and click on "Cancel." If your order has already been shipped, you can refuse delivery and the package will be returned to our fulfillment center. We will initiate a refund once the returned items are received and inspected. You can also send an email or call our customer care team to cancel the order.
Please note the matter cannot be dealt in consumer grievance court until products are returned to us.
Return Policy:
Items eligible for returns must be unused, intact, and in their original packaging, including labels, tags, and boxes. Return shipping costs will be the responsibility of the customer, except in cases of damaged or defective items.
Returns and Refunds:
Refunds will be processed within 5-7 working days after the returned goods are received and inspected at our fulfillment center. If you used a promo code or discount, you will be refunded the final amount paid after applying the discount.
If you had opted for cash on delivery at the time of purchase, please provide your bank details in “My Accounts” section while placing the return request. You may also send the following details from your registered email id to initiate your refund:
- Order #
- Full name (as per your bank account)
- Your bank account number
- Your bank’s name and IFSC code
Unable to Deliver:
If you are not available to take delivery, when our courier partner attempts to deliver your order, the courier will notify you. Thereafter, an additional attempt will be made to deliver your order, after which your package will be returned to our fulfillment center and your account will be refunded for the order amount.
Damaged Items:
If your order arrives tampered with, opened, or visibly damaged, please return the package immediately upon delivery and notify our Customer Care team by emailing info@discovergbs.com. We will ensure that the matter is addressed promptly.
Split Shipments:
Sometimes, we ship orders in multiple parts, so we can get you each part faster, therefore, one of the shipments may arrive in advance another.
Order Delays or Cancellations:
We do our best to deliver all orders within the expected delivery date. However, sometimes, it might take us longer than expected to deliver your product. In the event that your delivery date has passed and you still haven’t received your order, please email us at info@discovergbs.com with your tracking number, so we can assist you with the same.
Orders Cancelled by Global Beauty Secrets LLP
Occasionally we may have to cancel an order if:
- The product is out of stock or discontinued
- The item is damaged in transit
We will refund the amount to your account in such cases.
Please note the matter cannot be dealt in consumer grievance court until products are returned to us.
Contact Us:
If you have any questions or concerns about our international shipping and returns policy, feel free to reach out to us at info@discovergbs.com. We are here to provide you with the best possible shopping experience.
International Shipping:
At Global Beauty Secrets, we are delighted to serve customers around the world with our luxurious and clean indulgent beauty products. Please take a moment to review our international shipping and returns policy to ensure a seamless shopping experience.
Shipping Time:
Most orders arrive within 5-10 days of order being confirmed. For international orders, please allow 10-15 business days from the date of order confirmation for your package to arrive. We strive to dispatch all orders promptly, and you will receive an order confirmation SMS/Email, post which keep a watch out for a SMS/Email notification that you will receive from us, once your order is shipped.
Free Shipping
We provide free shipping on all orders. However, for all international COD orders there will be a shipping charge of INR 100 per item.
Payment Options:
Beauty Secrets accepts most international credit cards, providing you with convenient and secure payment options for your purchases.
Customs and Duties:
Please be aware that customs duties and taxes may apply to international orders, and these charges are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees.
Order Tracking:
You will receive an order confirmation email with tracking information once your order has been shipped. This will allow you to monitor the progress of your package's journey.
Cancelling an Order:
If you wish to cancel an order, please do so within 24 hours of placing the order. To cancel, visit the "My Account" section and click on "Cancel." If your order has already been shipped, you can refuse delivery and the package will be returned to our fulfillment center. We will initiate a refund once the returned items are received and inspected. You can also send an email or call our customer care team to cancel the order.
Please note the matter cannot be dealt in consumer grievance court until products are returned to us.
Return Policy:
Items eligible for returns must be unused, intact, and in their original packaging, including labels, tags, and boxes. Return shipping costs will be the responsibility of the customer, except in cases of damaged or defective items.
Returns and Refunds:
Refunds will be processed within 5-7 working days after the returned goods are received and inspected at our fulfillment center. If you used a promo code or discount, you will be refunded the final amount paid after applying the discount.
If you had opted for cash on delivery at the time of purchase, please provide your bank details in “My Accounts” section while placing the return request. You may also send the following details from your registered email id to initiate your refund:
- Order #
- Full name (as per your bank account)
- Your bank account number
- Your bank’s name and IFSC code
Unable to Deliver:
If you are not available to take delivery, when our courier partner attempts to deliver your order, the courier will notify you. Thereafter, an additional attempt will be made to deliver your order, after which your package will be returned to our fulfillment center and your account will be refunded for the order amount.
Damaged Items:
If your order arrives tampered with, opened, or visibly damaged, please return the package immediately upon delivery and notify our Customer Care team by emailing info@discovergbs.com. We will ensure that the matter is addressed promptly.
Split Shipments:
Sometimes, we ship orders in multiple parts, so we can get you each part faster, therefore, one of the shipments may arrive in advance another.
Order Delays or Cancellations:
We do our best to deliver all orders within the expected delivery date. However, sometimes, it might take us longer than expected to deliver your product. In the event that your delivery date has passed and you still haven’t received your order, please email us at info@discovergbs.com with your tracking number, so we can assist you with the same.
Orders Cancelled by Global Beauty Secrets LLP
Occasionally we may have to cancel an order if:
- The product is out of stock or discontinued
- The item is damaged in transit
We will refund the amount to your account in such cases.
Please note the matter cannot be dealt in consumer grievance court until products are returned to us.
Contact Us:
If you have any questions or concerns about our international shipping and returns policy, feel free to reach out to us at info@discovergbs.com. We are here to provide you with the best possible shopping experience.
Thank you for choosing Global Beauty Secrets for your indulgent beauty needs. We look forward to serving you and bringing the world of clean and luxurious beauty to your doorstep.
